All the answers to move forward with confidence
Do you have questions about OptiValue.ai, its uses or data security?
This FAQ brings together all the essential answers to guide you with confidence.
About OptiValue.ai
What is OptiValue.ai?
OptiValue.ai is an AI-powered solution that streamlines and accelerates your responses to RFPs, audits, and professional questionnaires, while ensuring compliance through precise, source-backed justifications.
What is the mission of OptiValue.ai?
Our mission is to accelerate, simplify, and strengthen your daily operations by delivering instant, compliant, and traceable answers—seamlessly integrated into the tools you already use.
Where does OptiValue.ai come from?
OptiValue.ai was developed by Smart Global Governance, a worldwide leader in compliance, governance, and risk management since 2019, serving more than 300,000 users across 100 countries.
What are the strengths of OptiValue.ai
- Speed: Save up to 90% of your time from the very first use.
- Compliance: Every answer is automatically backed by a precise citation (document and page number).
- Simplicity: Direct integration with Microsoft 365, Salesforce, SAP, Oracle, ServiceNow.
- Innovation: Adaptive AI, trained specifically on your internal and business documents.
Security and confidentiality
Is my data secure with OptiValue.ai?
Yes. Your data remains fully confidential and secure, hosted exclusively in Europe and compliant with the strictest standards: GDPR, HIPAA, ISO 27001, ISO 27017, ISO27018, SOC 1/2/3, FedRAMP, PCI DSS, NIST, CCPA, CSA STAR, CIS Benchmark.
See : Security &Compliance article
Where is my data stored?
All data is stored exclusively in Europe, ensuring maximum security and strict regulatory compliance.
How it works
How does OptiValue.ai ensure that responses are consistent?
Every answer comes with an instant justification, citing the exact source (documentand page) along with a clear compliance score, showing what can be improved.
Can I use OptiValue.ai directly from my usual apps?
Yes. OptiValue.ai integrates seamlessly with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), Salesforce, SAP, Oracle, ServiceNow, and connects via API to over 8,500 applications.
What does “continuous learning” mean in OptiValue.ai?
OptiValue.ai constantly learns from your internal documents and user feedback, steadily improving the relevance and accuracy of its answers.
How many languages does OptiValue.ai support?
OptiValue.ai is available in 40 languages, ensuring global efficiency.
Pricing and commitment
Do I need a long-term commitment?
No. You can try OptiValue.ai for free — no contract, no credit card required.
How does the pricing model work?
You only pay for the answers you actually use. This ensures full control over your budget and significantly reduces financial risk.
See pricing details.
How can I get started with OptiValue.ai?
You can start right away with a free trial or request a personalized demo.
Support and support
What kind of support does OptiValue.ai provide?
Our team of experts is here to guide you every step of the way. With a comprehensive Help Center, you’ll find everything you need to become fully autonomous. And if needed, our support team is always available to provide personalized assistance—ensuring a smooth and flawless experience.
See Help Center
How can I contact technical support?
Technical support is available at any time from your user portal or through our Help Center, where you can reach us via chatbot or by submitting a ticket. Our team responds quickly with tailored solutions to fit your context.
See Help Center