Input — the questionnaire is in English
It uses concepts drawn from international law and standards. The question is understood in its own language, not translated before analysis.
109 languages
Your documents stay in their original language. The answer is written in the language the recipient expects, with the regulatory vocabulary of their country, not a literal translation that betrays the legal term.
The problem
A regulatory term translated word for word often becomes a term that does not exist in the recipient’s law, or that means something else. The assessor on the other side then reads an answer that seems to miss the point. Answering in a language means using that country’s concepts, not the equivalent words.
The scenario
A German subsidiary of a French group answers a questionnaire sent in English by a client whose purchasing team is in Munich. Three languages, one documentary reality.
It uses concepts drawn from international law and standards. The question is understood in its own language, not translated before analysis.
The group’s policies, procedures and certificates. They are neither translated nor duplicated: they are cited in their own language, with their page.
Written with the German regulatory vocabulary the Munich team expects, not as a calque of the French wording.
If the client asks for the evidence, they receive the French document with its page: it is the authentic document, the one an auditor accepts.
What changes
Do not duplicate your repository by country. The instinctive solution for an international group is to maintain an answer library per language. Six months later, the Spanish version asserts what the French version has stopped asserting, and it is the auditor who finds out.
When a policy changes, every output language takes it into account immediately. Nothing to carry over by hand.
Two subsidiaries answering the same client in two languages say the same thing; the consistency check covers the substance, not the wording.
Optivalue Watch monitors 193 jurisdictions: when the applicable regime differs depending on the country of establishment, the difference is flagged instead of being ignored.
A workbook received in English goes back in English in its original formatting, even if the evidence is in French.
The proof
It is the test that settles it. One hour, on your documents, in your environment.